Terms & Conditions

It is specified that the present conditions govern the sale by ELOX Management (Laserox), inserts, tokens and accessories on their website www.laserox.net.
These conditions apply to the exclusion of all other conditions.

ARTICLE 1 - PRICE

  1. The prices of our products are indicated in Euros all taxes included, excluding the cost of shipping and handling (see Time and Cost).
  2. For orders to countries other than the Netherlands, you are the importer of the goods concerned. Customs duties or other local taxes or import duties or taxes of state are likely to be due. These rights are not within the juristiction of ELOX Management (Laserox). They will be your responsibility and are your sole responsibility, both in terms of returns and payments to the competent authorities and bodies in your country. We advise you to learn about these issues from your local authorities.
  3. All orders, regardless of their origin, are to be paid in Euros.
  4. The products will be charged based on the rates in effect at the time of order.
  5. The products remain the property of ELOX Management (Laserox) until the full payment is recieved.

ARTICLE 2 - ORDER

Internet: https://www.laserox.net

Contractual information is presented in English and will be confirmed with all the contractual information at or before the time of delivery. ELOX Management (Laserox) reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.

ARTICLE 3 - VALIDATION

You acknowledge having read and accepted these Terms and Conditions before placing your order. The checkout process is acceptance of these Terms and Conditions.

Unless proved otherwise, the data recorded on the laserox.net website constitute proof of all transactions made by ELOX Management and its customers.

ARTICLE 4 - AVAILABILITY

Our product offerings and prices are valid until they are visible on the site, subject to availability. In this framework, information on the availability of products are provided at the time of your order. Information on the site are provided for guidance only (control simultaneous error or stock. For products not stocked in our warehouses, our offers are subject to availability from our suppliers. This information comes directly from our suppliers, errors or changes may occasionally happen).

In the event of unavailability of product after placing your order, we will notify you by e-mail upon information received from suppliers.
In case of delay, that is unacceptable to the customer, the order will be canceled and refunded if the account has been debited.

Orders not paid within a period of three months will be automatically canceled.

ARTICLE 5 - DELIVERY

The products are delivered to the shipping address you specified during the ordering process. The products are sent by GLS (GLS Hungary - 48h delay) or by Hungarian Post (Magyar Posta - 24h delay). We will provide the parcel’s tracking number by email, so you can follow your shipment.

If you give your phone number when registering, you agree to providing it to the courier service, and it will be on the parcel.

If you buy more products at the same time and one of them is out of stock (not posted on the site), ELOX Management however, reserves the right to split shipments. The participation fee for shipping and handling will be charged for one shipment.

In case of delayed shipment, an email will be sent. In this case, and as long as the product hasn’t been shipped, you can always cancel your order.

ARTICLE 6 - PAYMENT

Payment methods for your purchases are the following:

- Barion (credit card)
- PayPal
- Bank transfer

ARTICLE 7 - REFUNDS

Upon receiving the product(s), you have 14 days, to return the product if they do not suit you.

Return costs are always paid by the customer.

Address to send returned products to:

Laserox Kft.
H-2092 Hungary
Budakeszi
Tiefenweg út 39/3

The returned product should be in their original packaging, complete with all accessories, and manuals, in perfect condition, and accompanied by a copy of the invoice.
Before returning a product please inform us by email, or the contact form on our website.

Items returned incomplete, damaged or soiled by the customer are not covered by our refund policy.

ARTICLE  8 - COMPLIANCE OF PRODUCTS

We are committed to exchange the products apparently defective, damaged or incomplete or does not match your order. In the unlikely event of this happening, please send us a detailed statement in by email, about your issue with the received product.

In case of missing parts, we will forward your request to our manufacturer partner and they will send them out to you.
In case of defective products please return the product or components so that we can send you the replacement parts. Please always contact ELOX Management (Laserox) before, so we can help you with the return process.

The shipping costs will be reimbursed based on the rate charged. In any case, you benefit from the provisions of the legal guarantee in particular those relating to warranty against hidden, or previously unknown defects.

The provisions of this article does not prevent you from enjoying the right of order withdrawal (money back) under article 7.

ARTICLE 9 - REFUND

Refunds for products in the cases referred to in articles 7 and 8 will be made within less than or equal to 30 days after receiving the returned products.

Refunds will be issued by ELOX Management (Laserox) by crediting your bank account or by refunding you via Paypal to the account used when placing the order. We won’t issue a refund without receiving the returned products beforehand.

ARTICLE 10 - CUSTOMER SERVICE

Please contact us anytime for questions, complaints, feedback:

  • Tel: +31645453610
  • Email: info@laserox.net
  • Facebook: https://www.facebook.com/Laseroxinserts/

ARTICLE 11 - INTELLECTUAL PROPERTY

All texts, comments, works, illustrations and images published on laserox.net sites are reserved under copyright as well as intellectual property laws. For this reason and in accordance with the laws of intellectual property, our products are only available for private use, and subject to different rules, even when more restrictive laws of intellectual property are present at the location of use. Reproduction of material published on https://laserox.net in whole or in part, without permission from the owner ELOX Management (Laserox) is strictly prohibited.

Products are up to change at any moment, without further notice.

ARTICLE 12 - LIABILITY

The products are conform to EU legislation. ELOX Management can not be held liable for non-compliance with the laws of the country where the goods are delivered to (e.g. in case of prohibition of a title ...). It is your responsibility to check with local authorities the possibility to import or use of products or services you plan to order.

Photos are for illustrative purposes. Please refer to product description of each product to know the precise characteristics, and in case of doubt or if you wish further information please contact us.

ELOX Management is responsible for the content of pages it publishes via its website https://laserox.net.

In case of manifest error between the characteristics of the product and its visual representation, ELOX Management can not be held liable.

ARTICLE 13 - APPLICABLE LAW - DISPUTES

This contract is subject to Dutch law.

The language of this contract is the English language.

In case of dispute, Dutch courts will have jurisdiction.

ARTICLE 14 - PERSONAL INFORMATION

The information and data about you is necessary to manage your order and our trade relations. In accordance with the Data Protection Act of 6 January 1978, you have the right to access and correct personal data. Contact us online through our contact form or by mail to:

  • ELOX Management
  • Bleijenburg 24E
  • 2511VD Den Haag
  • The Netherlands

Please provide your name, e-mail address and in cases applicable, your order ID.

 

APPENDIX

Article L211-4 of the Consumer Code

The seller must deliver goods in conformity with the contract and liable for any lack of conformity which exists at the issue. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under its responsibility.

Note: Order 2005-136 2005-02-17 Art. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

Article L211-5 of the Consumer Code

To comply with the contract, the product must:

  1. Be fit for purpose usually associated with such a product and, where applicable:
    1. Match the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model;
    2. The features that a buyer might reasonably expect in relation to public statements made by the seller, the producer or his representative, particularly in advertising or labeling;
  1. Or have the characteristics defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and which the latter agreed.

Note: Order 2005-136 2005-02-17 Art. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

Article L211-12 of the Consumer Code

The action resulting from the lack of conformity within two years from delivery of the goods.

Note: Order 2005-136 2005-02-17 Art. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

Article 1641 Civil Code

The seller must guarantee in respect of hidden defects of the thing sold which render it unfit for the purpose for which it was intended, or which so diminish this use, the buyer would not have acquired, or n ' would have paid a lower price if he had known.

Article 1648 Civil Code section 1

The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.