Shipping & Returns

We try to keep shipping costs as low as possible. Pricing is based on weight and size. Please note that we are not responsible for import tax on international orders and cannot change customs declarations or values. We offer the possibility to have a personal pick up in Budapest, Hungary. Shipping time can take between 3-4 days in Europe and longer time for the rest of the world. If you choose the International Saver Shipping option shipping could take up to 3-4 weeks. Please count an extra 1,5 weeks to your delivery time if you ordered your insert assembled.

For all parcels, Laserox offers GLS Parcel services as our main national and international shipping option. Depending on the weight of your order and where you live in the world, we feature the following shipping prices:

Weight (up to)HungaryDE, NLF, UKEU1EU2EU3EU4EU5

*Eu zones include the following countries:
EU1: Slovenia, Slovakia, Austria, Czech Republic, Romania, Croatia
EU2: Poland, Belgium, Luxembourg, Liechtenstein, Bulgaria, 
EU3: Denmark, Italy, Ireland, San Marino, Vatican, Monaco
EU4: Lithuania, Latvia, Spain, Sweden, Estonia, Turkey, Malta, Greece, Andorra, Gibraltar, Portugal, Finnland, Cyprus
EU5: Serbia, Bosnia, Montenegro, Iceland, Albania, Macedonia, Kosovo, Faroe Islands

For orders not exceeding 500g in weight, the Hungarian Post Office's MPL courier service might provide a more economic shipping solution. These will be shipped in a bubble warp envelope.

Weight (up to)HungaryEUWORLD

*Eu zones include the following countries:
Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Greece, Georgia, Netherlands, Croatia, Andorra, Lithuania, Luxembourg, the Former Yugoslav Republic of Macedonia, Malta, Moldova, Monaco, Montenegro, Great Britain and Northern Ireland, Germany, Norway, Italy, Latvia, Liechtenstein, Russia, Armenia, Portugal, Romania, San Marino, Spain, Switzerland, Sweden, Serbia, Slovakia, Slovenia, Turkey, Ukraine, Vatican City

Weight (up to)WorldwideZone1Zone2

Zone1: Spain, Sweden, Portugal, Italy, Irland, Finland, Denmark
Zone2: Greece, Malta, Norway, Switzerland, Turkey

Unopened and unused items may be returned for up to 30 days for a full refund (excl. shipping costs).  If an item arrived damaged or incorrect as a result of our error, let us know and we will arrange to have replacement parts sent to you. If you need to return an item, please go to the Returns page and fill out the form. We'll notify you via e-mail of your refund once we've received and processed the returned item.